30-day money-back guarantee
We want you to love your Fleva purchase. If you are not completely happy, you can return any unused item in its original packaging within 30 days of delivery for a full refund.
How to start a return
Email us at flevashoppingmart@gmail.com with your order number and we will guide you through the process.
Damaged or wrong items
If your item arrives damaged, defective, or simply wrong, contact us within 14 days with a photo and we will send a replacement or refund you immediately — no need to return the faulty item.
Refund timing
Once we receive your return, refunds are issued to your original payment method within 5–10 business days.